Terms of Service
Last Updated: November 27, 2025
Welcome to WoneSupport. These Terms of Service ("Terms") govern your use of our website and services, including our digital support services and our Money Services Business (MSB) operations. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing this website or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our services.
2. Description of Services
WoneSupport provides two primary categories of services:
- Digital Services: Including but not limited to website development, SEO, social media management, app development, branding, and copywriting.
- Money Services Business (MSB): Currency exchange services for businesses and individuals, subject to applicable financial regulations.
3. User Obligations
You agree to use our services only for lawful purposes. You must not use our services to engage in any illegal activity, including but not limited to fraud, money laundering, or financing of terrorism.
MSB Compliance
For clients using our Currency Exchange services, you agree to provide accurate, complete, and current information as required for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance. Failure to provide necessary documentation may result in the suspension or termination of services.
4. Payment and Fees
Fees for our services are set out in the specific agreements or quotes provided to you. All fees are non-refundable unless otherwise stated in writing.
- Digital Services: Payment terms will be specified in your project contract or invoice.
- Currency Exchange: Exchange rates are determined at the time of the transaction. You agree to the rate provided before confirming any exchange.
5. Intellectual Property
All content, features, and functionality on this website, including text, graphics, logos, and software, are the exclusive property of WoneSupport or its licensors and are protected by copyright, trademark, and other intellectual property laws.
6. Limitation of Liability
To the fullest extent permitted by law, WoneSupport shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our services.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Newfoundland and Labrador, Canada, without regard to its conflict of law provisions.
8. Contact Information
If you have any questions about these Terms, please contact us at:
WoneSupport Inc.
Email: hello@wonesupport.com
Phone: +1 (709) 699-4482